Overview

Doorstead (DRE# 02089344) is pioneering a new class of risk-free property management (i.e. iRenting) that allows landlords to get a rental offer within hours. This upfront guarantee regardless of occupancy (e.g.: $5,500/mo starting in 28 days) is disrupting the property management industry with big data and technology operations. The company uses modern data science to efficiently model risk alongside operations technology that enables consistent high-quality service at scale. Doorstead eliminates vacancy risk, makes the market more efficient and gives property owners true peace of mind.

Our Industry

Property management is an industry bogged down by inefficient processes and misaligned incentives that create a poor service experience for owners (NPS 8). Today, technology is decoupled from operational processes, such as scheduling showings, back-and-forth communication and managing repairs. Additionally, property managers overpromise on rental prices to get people to sign and have no consequence for slow tenant placement, while owners have months of vacancy and lost income. These inefficiencies lead property-management incumbents (NPS 8) to have a 43-day vacancy average, much of which is unnecessary. This leads to an $86 billion annual economic waste in the U.S. alone.

The Role

The Vendor Manager role will be focused on building and maintaining Doorstead's third-party vendor network. We’re looking for a candidate with construction or maintenance experience, experience hiring and managing vendors and contractors, strong organizational and management skills, process-oriented thinking, and a desire to join a fast-paced high-growth startup.

Responsibilities Include:

  • Finding and hiring third-party maintenance or construction vendors
  • Creating and negotiating contracts with new and existing vendors
  • Creating training and onboarding materials for new vendors
  • Cultivating relationships with existing vendors
  • Managing a team of assistants to help you execute your responsibilities
  • Organizing vendors into a system, so that our Homes Team can easily determine which vendors to use

    Requirements

    • Minimum of 1-3 years of construction experience
    • Minimum of 1-3 years of management experience
    • Quick learner with ability to adapt and take initiative in a high-level in a fast-paced constantly changing environment
    • Impeccable organization, attention to detail, and ability to handle high volume and manage your own time
    • Comfortable using online platforms such as Zendesk and Salesforce
    • Ability to think critically about how our team can continually improve scalable processes
    • Positive attitude, delivers on commitments, and enjoys working with a close-knit team
    • Strong desire to take ownership, build long-term relationships, and help us become a national brand