Our Industry

There are 20 million single-family residences (SFRs) in the United States, more than 19 million of which are owned by 15.5 million “very small investors,” individuals or families who own one or two units. For these rental property owners, there is little in the way of data or technology to help them understand the market rental rates for their property, find and market to the highest quality prospective tenants, and manage the ongoing maintenance of their rental units with minimal headache. Pain points like these are why more than a third of all SFR owners turn to property managers for help.

Full-service property management for SFRs is a hyper-local and highly fragmented business. And just like the owners, property managers have little in the way of data, tools, and automated processes to enable them to scale and work smartly. Further, there is a misalignment of incentives between traditional property managers and the owners they represent – managers can promise a high rental rate to win the business but do so without consequence if they secure a lower rate. They pitch fast leasing timeframes but have no skin in the game when vacancies stretch from weeks to months. Missteps on both of these fronts come at a high cost; they often are the difference between a homeowner making or losing money on their rental property each year.

Our Company

Doorstead (DRE# 02089344) is here to address these pain points and more which have long been considered “unfixable” by property owners. Doorstead is a full-service, digitally-driven property management company that puts both the owner and tenant customers at the center of what they do. For owners, they eliminate uncertainty by guaranteeing market rents, caps on vacancy, and cash flow. The company invested early in building local data sets and machine learning models, leveraging tens of attributes for a given home to predict market-clearing rents that minimize vacancy while maximizing owner cash flow. The Doorstead guarantee gives owners peace of mind while aligning incentives of the owner and manager.

In less than 2 years of operations, we’ve booked 8-figure gross rents, indexed rental prices for over 10MM properties, and raised $17M+ from the investors who backed Redfin with participation from executives at Opendoor and Uber. We believe that without the smart, hard-working individuals that make up our winning team, we would not be where it is today. We have a once-in-a-lifetime opportunity to reimagine an entire industry and create the right way for today.



Responsibilities

  • Create and maintain complete and confidential files on each employee.
  • Process, verify, and maintain documentation relating to personnel activities such as staffing, recruitment, training, grievances, performance evaluations, and classifications.
  • Assist with company benefit administration to include enrollment forms, plan questions, claims resolution, and open enrollment.
  • Establish and maintain department records and reports; recommend new approaches, policies, and procedures to effect continual improvements in efficiency and services performed.
  • Process and review employment applications to evaluate the qualifications and eligibility of applicants.
  • Onboarding newly hired employees to include: help run DSU, employee handbook overview, employment documents, and benefits enrollment.
  • Review company personnel policies and procedures for newly hired and current employees.
  • Assist with defining tasks for open roles.
  • Publish open roles to preselected job boards and assist with sourcing candidates.
  • Screen candidates for hiring managers.

Skills and Qualifications

  • Previous Human Resources or Office Management experience preferred
  • Ability to work independently with little supervision required.
  • Ability to remain calm while working under pressure in a busy environment.
  • Ability to work within a timeframe of standard policies and procedures.
  • Ability to maintain confidentiality related to sensitive company and employee information.