Our Industry

There are 20 million single family residences (SFRs) in the United States, more than 19 million of which are owned by 15.5 million “very small investors,” individuals or families who own one or two units. For these rental property owners, there is little in the way of data or technology to help them understand the market rental rates for their property, find and market to the highest quality prospective tenants, and manage the ongoing maintenance of their rental units with minimal headache. Pain points like these are why more than a third of all SFR owners turn to property managers for help.

Full-service property management for SFRs is a hyper-local and highly fragmented business. And just like the owners, property managers have little in the way of data, tools, and automated processes to enable them to scale and work smartly. Further, there is a misalignment of incentives between traditional property managers and the owners they represent – managers can promise a high rental rate to win the business but do so without consequence if they secure a lower rate. They pitch fast leasing timeframes but have no skin in the game when vacancies stretch from weeks to months. Missteps on both of these fronts come at a high cost; they often are the difference between a homeowner making or losing money on their rental property each year.

Our Company

Doorstead (DRE# 02089344) is here to address these pain points and more which have long been considered “unfixable” by property owners. Doorstead is a full-service, digitally-driven property management company that puts both the owner and tenant customers at the center of what they do. For owners, they eliminate uncertainty by guaranteeing market rents, caps on vacancy, and cash flow. The company invested early in building local data sets and machine learning models, leveraging tens of attributes for a given home to predict market-clearing rents that minimize vacancy while maximizing owner cash flow. The Doorstead guarantee gives owners peace of mind while aligning incentives of the owner and manager.

In less than 2 years of operations, we’ve booked 8-figure gross rents, indexed rental prices for over 10MM properties, and raised $17M+ from the investors who backed Redfin with participation from executives at Opendoor and Uber. We believe that without the smart, hard-working individuals that make up our winning team, we would not be where it is today. We have a once-in-a-lifetime opportunity to reimagine an entire industry and create the right way for today.

The Role

The Executive Assistant provides high-level support for the CEO and COO, including heavy calendar management and successful coordination of business meetings. This person serves as the liaison and barometer between the executives and other departments within Doorstead. The ideal candidate will be able to exercise independent judgment in the resolution of administrative problems. They will prioritize and manage multiple projects simultaneously with little or no supervision. Furthermore, they will assist with planning large in-person offsite events and virtual events for both international and US-based staff.

Responsibilities

  • Managing CEO and COO's calendars, including weekly and monthly calendar audits; this may include but is not limited to requiring interaction with internal and external executives and assistants to schedule various business meetings.
  • Handling incoming and outgoing electronic communications on behalf of executive management.
  • Learn to triage meetings and communication for the CEO and COO.
  • Arranging travel arrangements and reservations for executive management as needed
  • Independently creating well-organized, grammatically correct memos and reports for distribution to members of various departments.
  • Assisting with special events planning, including board meetings/calls and offsite company events.
  • Using various software applications such as spreadsheets, relational databases, statistical packages, and graphics packages to assemble and/or format data/reports.
  • Maintaining the highest level of confidentiality.
  • Manage information systems operations, including hardware, software, desktop support, internal telecommunications, and strategic systems development and planning.
  • Ability to pioneer research projects on topics/subjects as assigned and summarize your findings, noting any significant callouts.
  • Complete one-off purchase for the company as needed.
  • Performing other duties as assigned.

Skills and Qualifications

  • 3-5 years or more of experience as an executive administrative assistant in a CEO/President level setting.
  • Demonstrate interpersonal skills and proficiency in business vocabulary to effectively represent the executive and the company to outside parties.
  • Display exceptional organizational skills and impeccable attention to detail.
  • Excellent interpersonal, oral, and written communication skills
  • Must exhibit excellent writing, proofreading, and editing skills.
  • Make appropriate, informed decisions regarding priorities and available time.
  • Have the ability to complete a high volume of tasks and projects with little or no guidance.
  • Prioritize levels of urgency for situations and events that require quick response or turnaround.